**the retail store is open to the public Monday - Friday from 9am-5pm ** We will also be open the 2nd Saturday of every month from 10am-3pm FOR WALK INS ONLY, WE ARE NOT DOING PICKUPS ON 2ND SATURDAYS** to place a pickuP order email your order to Orders@eceramicsupply.com the day prior to pickup, pickups are done between 10am-4pm, Monday thru Friday. we will call you with your total when the order is ready. call 973-340-3005 x 212 when you are at the loading dock. ** to place a truck delivery email your order to email@example.com before 1pm the day prior to delivery. Orders received after 1pm will be held for the following week.** To reach customer service please dial ext. 501. ORDERS PLACED THRU THE ONLINE STORE WILL SHIP VIA UPS GROUND ONLY.